Candle Return & Exchange Policy

At Lovely Candle Co., every candle is thoughtfully crafted to bring warmth, comfort, and intention into your space. We take pride in the quality of our products and want you to enjoy every purchase.

All Sales Are Final

Due to the nature of our candle products, all candle sales are final. We do not accept returns or exchanges.

We encourage customers to carefully review product descriptions, fragrance notes, and product details before completing their purchase.

Damaged or Incorrect Orders

If your candle arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery.

When contacting us, please include:

  • Your order number

  • A description of the issue

  • Clear photographs of the product and packaging

We will review your concern and work toward an appropriate resolution, which may include a replacement or refund at our discretion, subject to applicable consumer protection laws.

Fragrance Preferences

Fragrance is a personal experience, and individual preferences may vary. We do not offer returns or exchanges based on fragrance preferences or changes of mind.

Contact Us

If you have any questions or concerns regarding your order, please reach out to Lovely Candle Co. through our website at www.lovelycandleco.com.

Thank you for choosing Lovely Candle Co. and supporting our commitment to intentional living.

This policy does not limit any rights or remedies available under applicable law.